Terms & Conditions

Last updated: April 21, 2025

Welcome to Heloflo by Growth Guerillas LLC. These Terms govern your use of our site and services. By accessing or using https://heloflo.com, you agree to comply with them.

1. What We Provide

Heloflo offers automated voice assistant services to businesses. Our product includes:

AI-powered call handling

Appointment scheduling

Lead capture and follow-up tools

Performance reporting and insights


2. Eligibility

You must be 18+ and authorized to act on behalf of your business. You agree to provide accurate information and use Heloflo for lawful, business-related purposes only.


3. Payments & Billing


Setup fees and subscriptions are billed securely through Stripe.

Subscriptions auto-renew until canceled.

All sales are final. No refunds will be issued unless explicitly stated otherwise.

You may cancel anytime; your service will remain active through the paid billing cycle.


4. Intellectual Property


All Heloflo branding, content, and systems (including Flo Closer, Smart Booking Flo, and Flo Metrics) belong to Growth Guerillas LLC. You may not copy, modify, or resell them.


5. AI Use Disclaimer

Heloflo uses AI for live call interactions. By using our services:

You acknowledge that calls may be recorded or transcribed.

You understand that the AI does not replace human professionals, medical experts, or emergency services.

You agree to inform your customers (where legally required) that they are speaking with an automated agent.

We are not liable for any errors made by the AI or misunderstandings that result from automated interactions. It is your responsibility to ensure your AI agent is configured to suit your business needs.


6. Limitation of Liability

We are not liable for:

Missed appointments or leads due to user misconfiguration

Loss of income

Any indirect or consequential damages

Our liability, if any, is limited to the amount paid for one month of service.


7. Suspension or Termination

We reserve the right to suspend or terminate your access to Heloflo for:

Non-payment

Misuse of the service

Violations of law or these terms


8. Governing Law

These Terms are governed by the laws of the State of Florida, United States.


9. Contact

If you have any questions, please reach out to us at: 📧[email protected]